Effective Date: August 20, 2024
This Privacy Policy outlines how Equiti and its affiliates (collectively referred to as "we," "us," or "our") collect, use, and share your personal information through our website, applications, and services or when you otherwise interact with us (collectively, the "Services"). It also describes your rights and choices regarding your personal information and how you can contact us with any concerns.
This Policy applies only when Equiti is responsible for deciding how your personal information is used (acting as a "controller") and does not apply to information we process on behalf of our clients, affiliates, or third-party service providers. In those cases, their respective privacy policies will govern.
If you disagree with any part of this Privacy Policy, please do not use our Services.
Information We Collect
You may provide us with personal information, including but not limited to:
- Personal Identification Information: We collect personal identification information when you fill out forms on our site, or when engaging with our services. This may include your name, email address, mailing address, phone number, job title, company name, industry, and LinkedIn username.
- Transaction Information: We collect details related to your use of our Services, such as service types, dates, and times. If someone uses your promo code, we may associate your name with that person.
- Location Information: We may collect your geolocation data when you use the Services if you permit it. This information is collected to match you with services associated within proximity to you.
- Usage and Preference Information: We track how you interact with our Services, preferences expressed, and settings chosen, often using cookies and similar technologies.
- Device Information: We collect information about your device, such as hardware model, operating system, software versions, and unique device identifiers. Depending on your device, we may need your permission to access certain types of data.
- Call and SMS Data: We facilitate communications between users and providers and may collect related data, including call and SMS details. We do not share this information with third parties for marketing purposes.
- Log Information: We collect server logs that may include your device IP address, internet service provider, access dates and times, pages viewed, and other system activity.
Information Collected from Other Sources
We may also receive information from other sources, such as:
- Business Relationships: We may collect personal information through our business relationships, such as contact details from affiliates or service providers.
- Employer: If your employer uses our group registration solutions, we may receive your information from them.
- Service Providers: Providers may share user ratings or relevant information with us after service delivery.
- Other Interactions: If you interact with our Services in multiple capacities, we may combine the information we collect from each interaction.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services, including customer support, safety features, and product updates.
- Perform internal operations, such as preventing fraud, troubleshooting issues, and analyzing usage trends.
- Facilitate communications between you and providers or contacts and manage referrals and invites.
- Send you communications about our products, services, promotions, and events where legally permissible.
- Personalize and enhance the Services, including recommending features, content, and advertisements.
Information Sharing
We may share your information as follows:
- With Service Providers: To enable the Services you request.
- With Third Parties: When you choose to share your information, such as through integrations with other apps or websites.
- With Affiliates: For data processing or logistical purposes on our behalf.
- With Vendors and Consultants: To help carry out work on our behalf.
- For Legal Reasons: In response to legal processes or to protect our rights, property, or safety.
- During Business Transactions: In the context of mergers, acquisitions, or sales of our assets.
- With Your Consent: When you agree to share your information.
- Aggregated/Anonymized Data: We may share data that cannot identify you personally.
How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures vary depending on the sensitivity of the information and technological capabilities.
Information Retention
We retain your personal information for as long as necessary to provide our Services or as required by law. The retention period may vary based on the type of data and the purposes for which it was collected. Once the retention period expires, your data will be securely deleted or anonymized.
Children’s Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age unless accompanied by a legal guardian.
Analytics and Advertising Services Provided by Others
We may work with third parties to provide analytics and advertising services. These entities may use cookies and similar technologies to track your activity across different websites and apps.
Cookies and Tracking Technologies
We use cookies and similar tools to collect and associate information with other personal information. Note that “Essentials” are necessary for the site to function and cannot be disabled.
Most browsers accept cookies automatically, but you may be able to change your browser settings to erase cookies or prevent automatic acceptance. If you choose to do so, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Services to work incorrectly.
Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Your Access to and Control Over Information
You have the right to:
- Access the data we hold about you.
- Correct or update your information.
- Request deletion of your data.
- Express concerns about how your data is used.
You can exercise these rights at any time by contacting us at privacy@equitihealth.com.
Changes to This Privacy Policy
We may update this Privacy Policy at our discretion. When we do, we will update the effective date. Please check this page periodically for any changes. Your continued use of the Services after changes are posted constitutes your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us by:
- Fill out the web contact form on our website.
- Emailing us at privacy@equitihealth.com.
